How to reactivate a payer from my Address Book?

If you deactivate a payer, the recipients associated with this payer will also be deactivated. Once deactivated, no e-filing activity can be performed for the payer and its recipients. To resume filing activities, you will need to reactivate the payer.

Follow these steps to reactivate a payer:

Step 1: Sign in to your TaxBandits account.

Step 2: On the Dashboard, navigate to the ‘Address Book’ and click ‘Manage Address Book’ from the drop-down menu.

Step 3: All payer information will be displayed.

Step 4:  To reactivate a payer, go to the ‘Filter’ menu and select ‘Inactive’

Step 5: All inactive payers will be displayed. Click ‘Activate’ under the Action column next to the payer you want to reactivate.

Step 6: You will be prompted to confirm the reactivation. Once you confirm, the e-filing activities for this payer will be resumed, and all recipient information for this payer will be restored.