How to change my phone number used for Two-Factor Authentication (2FA)?
88 views |Last modified 7/3/2024 7:14:13 AM EST | Added by TaxBandits Team

In the profile settings, You can directly change your updated phone number that is used for Two-Factor Authentication. Follow the steps below to change your phone number used for 2FA. 

Step 1: Click the profile icon available in the main dashboard. Then, select either 'Profile Settings' or 'Two-Factor Authentication (2FA)'. 

Step 2: You’ll land on the page that shows information about 2FA. Click ‘Change Phone Number’ under recovery phone number. 

Step 3: Enter the OTP received by the existing phone number and click ‘Verify’ to confirm. 

Step 4: Enter the new phone number you want to update and click ‘Send One Time Access Code’ to receive the OTA Code to that phone number. 

Step 5: Enter the OTA code you received to the new phone number and click ‘Verify’. 

After the successful verification, the phone number will be changed and linked to the Two-Factor Authentication.