Are there any alternative ways to sign in to my account if I cannot use the authenticator app?

Last modified 11/28/2024 1:28:41 AM EST

Yes! If you’re unable to access the authenticator app, you have the following options to access your TaxBandits account.

Phone number verification: Enter the verification code sent to your phone number associated with TaxBandits for 2FA.

 

Authenticator app verification: Enter the verification code displayed on your authenticator app.

 

Backup codes: Use one of the backup codes you’ve downloaded while enabling 2FA.

 

If you are still having issues signing into your account, contact our TaxBandits support team at 704.684.4751. We will verify your identity and restore your access.