I have not received the OTA. What should I do?
47 views | Last modified 8/7/2020 12:34:59 PM EST

Applicable To
94X 1099 W-2 ACA W-4

One Time Access code (OTA) is the security code to access the Online Access Portal. It will be sent to the login email address. Without entering the OTA, you cannot log in to the Portal.

Follow the below steps if you have not received the OTA,

1. Check your Spam Folder.
2. Refresh your inbox to make sure you got the OTA.
3. Also, make sure that you are checking the login email address.

If you are still not receiving the OTA, you have to contact your employer.

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